Hire Customer Success Managers For 40-60% Less Than US Equivalents
South African Customer Success Managers are some of the best in the world, because they love people. They can swoop in before you have blinked an eye, and save the day.
Customer Success Managers
What Customer Success Managers Can Do For You
Hire experienced A-Player Customer Success Managers to drive retention.
Are the touchpoint for multiple stakeholders and focus on building strong, long-lasting relationships.
Exceptional Customer Communication
Handle various questions, concerns, and any escalated issues. Lead various customer-facing communications across the company, including but not limited to onboarding, emails, calls, and community engagement.
Manage Customer Feedback & Insights
Proactively engage with customers and answer questions and queries on relevant channels. Will also provide on-the-ground insights into how the CS function can improve.
Team Management
Training and monitoring of teams to uphold customer service policies and procedures.
Customer Success Manager Costs
How Customer Success Manager Costs Compare
Save up to $99,000 or more annually with a Customer Success Managers from Marketing Pros.
Together we deep-dive into your business goals: we carve out exactly who and what you are looking for.
Step 2. Scope The Role
You meet your dedicated Marketing Pros Talent Partner who will present you with a role brief and job spec we’ll use to match you with the ideal candidate.
Step 3. Meet The Talent
We match you with a few select A-players who we believe are the best fit- you choose THE ONE. We handle all the nitty-gritties from there.
Step 4. Hire And Onboard
As the Employer Of Record we handle the employment contract and offer continuous support to ensure this process is as smooth as possible, including: