Hire a Customer Success Manager

Hire Customer Success Managers For 40-60% Less Than US Equivalents

South African Customer Success Managers are some of the best in the world, because they love people. They can swoop in before you have blinked an eye, and save the day.

Customer Success Managers

What Customer Success Managers Can Do For You

Hire experienced A-Player Customer Success Managers to drive retention. 

Relationship Management

Manage Customer Feedback

Deliver Exceptional Comms

Relationship Management

Are the touchpoint for multiple stakeholders and focus on building strong, long-lasting relationships.

Exceptional Customer Communication

Handle various questions, concerns, and any escalated issues. Lead various customer-facing communications across the company, including but not limited to onboarding, emails, calls, and community engagement.

Manage Customer Feedback & Insights

Proactively engage with customers and answer questions and queries on relevant channels. Will also provide on-the-ground insights into how the CS function can improve.

Team Management

Training and monitoring of teams to uphold customer service policies and procedures.

Customer Success Manager Costs

How Customer Success Manager Costs Compare

Save up to $99,000 or more annually with a Customer Success Managers from Marketing Pros.

Marketing Pros

$4,000/month

Average full-time rate per month for an embedded employee.

 Save up to 73% or more with
Marketing Pros

Avg. US Rates

$12,250/month

Median full-time rate per month from glassdoor.com/salaries

How It Works

How Hiring With Marketing Pros Works

Hire experienced A-Player marketing strategists and specialists at rates 30-70% less than US equivalents. 

No upfront costs to meet A-Players

No annual contracts when you hire

All employment docs handled by Marketing Pros 

Step 1. Discovery Call

Together we deep-dive into your business goals: we carve out exactly who and what you are looking for. 

Step 2. Scope The Role

You meet your dedicated Marketing Pros Talent Partner who will present you with a role brief and job spec we’ll use to match you with the ideal candidate. 

Step 3. Meet The Talent

We match you with a few select A-players who we believe are the best fit- you choose THE ONE. We handle all the nitty-gritties from there.

Step 4. Hire And Onboard

As the Employer Of Record we handle the employment contract and offer continuous support to ensure this process is as smooth as possible, including:

  • HR Assistance
  • Employee Mentorship
  • Cowork Space
  • Community Benefits